Please read ProgenCloud's AUP to use any of our services.
This Acceptable Use Policy ("AUP") governs your use of the Services and is incorporated by reference into ProgenCloud’s Terms of Service. Unless otherwise stated, defined terms in this AUP have the meanings provided in the Terms of Service. ProgenCloud may modify this AUP at any time without notice.
Acceptable User Policy There are several policies created to ensure fairness to all of the clients that host with ProgenCloud. The following is the complete Acceptable User Policy ("AUP") agreement between ProgenCloud and the account holder, whether personal or corporate. ProgenCloud offers managed web hosting as well as domain name registration. The usage of ProgenCloud's servers and equipment in these services carries with it certain legal and ethical duties.
ProgenCloud reserves the right to suspend or terminate a customer's access to any or all of ProgenCloud's services if we consider that the account has been used illegally or for unlawful reasons.
ProgenCloud's web hosting solution was created primarily to meet the demands of small, privately owned and operated businesses and organizations around the world.
Considering your website will be hosted on our servers in a virtual community with numerous other clients, Our Shared Hosting services are not made to accommodate enterprise-level or large company requirements. For this we propose investing in a virtual private server or a dedicated server.
ProgenCloud hosting is a shared web hosting service, which indicates that multiple customers websites are handled on the same server. An individual customer's website usage cannot degrade the performance of other customers' sites in order to ensure that our hosting is first-class, reliable, and available to all customers within that server community.
Ultimately our web hosting service is designed to host websites rather than serve as a backup or storage facility for users content. It is totally restricted to use your web hosting account primarily as an online storage space for storing electronic files, images and photos. Our shared hosting servers are exclusively for hosting purposes, so no unnecessary backups or unwanted data files should be stored on it.
You may not publish or upload any content thru the ProgenCloud's service that we genuinely believes:
Child Pornography Prohibited
Defamatory or violating someone's private
Pornography, Pirated software, MP3 archives, rom archives
Cracking/Hacking tools, and any type of Spamming are not allowed at ProgenCloud
Designed to assist others in obtaining beyond technical copyright protections
Extremely violent, incites or threatens violence, or contains harassing or hateful content
exposes another person's trade secrets or other confidential or proprietary information improperly
Proxy, Warez, Escrow, High Yield Investment Programs (HYIP), Illegal Gambling, and type Lottery sites
Chain letters and pyramid schemes as unfair or deceptive under consumer protection rules in any nation
Unsolicited e-mail to anyone who has indicated that they do not want to receive it, or any bulk email activity comes under spamming.
Endangers a person's safety or health, harm the public's safety or health, compromises national security, or obstructs a law enforcement investigation
Due to the safety of our customers, we don’t accept free domains like .tk, .ml, .ga, .cf, .gq, etc. with our hosting services as we have observed that lot of people are using them to do spamming activities which often place web hosts at legal risk.
Any material of this nature or links to material of this nature will cause the account to be shut down without a financial refund.
We take a zero tolerance stance against the sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists," purchased lists, and selling of lists will be treated as spam. We may terminate the account of any User who sends out spam with or without notice.
Websites advertised via spam (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to, spam sent via fax, phone, postal mail, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any User account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
ProgenCloud reserves the right to require changes or disable as necessary, any website, account, database, or other component that does not comply with our policies, or to make any such modifications in an emergency that we deem necessary at our sole discretion.
ProgenCloud reserves the right to charge the holder of the account used to send any unsolicited e-mail a cleanup fee or any charges incurred for blacklist removal at our sole discretion.
Run cron entries with intervals of less than fifteen (15) minutes.
Run any MySQL queries longer than fifteen (15) seconds. MySQL tables should be indexed appropriately.
Use twenty-five percent (25%) or more of our system resources for longer than ninety (90) seconds at a time. Activities that could cause this excessive use, include but are not limited to: CGI scripts, FTP, PHP, HTTP, etc.
Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
Run any software that interfaces with an IRC (Internet Relay Chat) network.
Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.
The size of each mail box should not exceed 1GB and the combined mailbox size per domain should not exceed 10GB.
We request your cooperation in being responsible and following basic security procedures. You must keep your password safe, never share it with others, and change it regularly.
Unauthorized access to our data, systems, or networks, including any attempt to probe, scan, or test a system's or network's vulnerability, or to breach security or authentication procedures (including those belonging to ProgenCloud and its customers) without the owner's express authority.
Interference with service to any user, host, or network, including mail bombing, floods, purposeful attempts to overload a system, and broadcast attacks, among others.
In an e-mail or a newsgroup posting, forging any TCP-IP packet header or any part of the header information.
Use of ProgenCloud's network in a way that obstructs the use of the network by other ProgenCloud customers.
ProgenCloud is under no duty to monitor user’s activities, and ProgenCloud disclaims any responsibility for any User’s misuse of the Services. ProgenCloud has no responsibility for any User or other third-party material or information created, stored, maintained, transmitted or accessible on or through the Services, and is not obligated to monitor or exercise any editorial control over such material. In the event that ProgenCloud becomes aware that any such material violates this AUP and/or exposes ProgenCloud to civil or criminal liability,ProgenCloud may, but is not required to, block access to such material. Unless otherwise stated in this AUP, ProgenCloud disclaims any obligation to any person who has not entered into an agreement with ProgenCloud for use of the Services.
Your Services may be terminated with or without notice upon any violation of this AUP. If needed, violations will be reported to the appropriate law enforcement agency.
A failure to respond to an email from our abuse department within thirty-six (36) hours, or as otherwise specified in the email, may result in the suspension or termination of your Services. All abuse issues must be dealt with via trouble ticket/email and will receive a response within forty-eight (48) hours.
If you feel you have discovered a violation of our AUP please report it to: abuse@ProgenCloud.com
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